A Message To Customers


Dear Customers,


We re-opened on July 1st. Normally we'd celebrate with balloons, whistles and a Goodyear blimp, but instead we've made cautious changes and cleared lots of space. And while our familiar expertise and friendliness will be on display, there will also be some new rules. 


--Ours will be a "soft" opening with fewer days open for fewer hours. At first the hours will be 11 a.m. to 3 p.m. Tuesdays-Fridays and 10 a.m. to 5 p.m. Saturdays. We're trying to stay nimble, so we encourage you to check our hours as they are posted on our website.  


--The store entrance for the public will be on Lincoln Avenue only. The store's back door will be for curbside pick-up only.


--Face masks are required for everyone 3 years old and older. Please keep children under 3 in your arms or in strollers.


--Shoppers must use hand sanitizer as they enter the store. Additional sanitizer will be available elsewhere in the store and at the check-out desk. 


--We'll host up to 6 customers at a time and ask people to limit their in-store time to 30 minutes.


--Maintain distance while shopping. Markings at check-out will help people keep the proper distance.

--Public bathrooms and the children's play area will not be available during this time. (Let the kids know the reading bathtub will return someday.)  


We're eager to continue serving shoppers who want to stay home. We're open online 24/7 and by phone, 408-292-8880. You can email us, too. hicklebees@hicklebees.com


Your warm support has added much joy to these difficult days. Whether we see you in person or continue to serve you from afar, we look forward to showing you the best of the newest books while keeping old favorites close.